Confirmation of Approved Manager Personal Details and Renewal Process - Department of Racing, Gaming and Liquor

In 2011 the Licensing Authority introduced Approved Manager Identification Cards which were granted for a period of five years. As a result cards will start to expire from June 2016.

The Department will carry out the approved manager card renewal process in stages:

  1. An email will be sent four months prior to card expiry requesting those managers whose details have changed to update their information via their online account (Note: those managers whose cards expire in June should have already received their emails); and
  2. Approximately three months before a card’s expiry date, a notice will be sent to the card holder requesting they complete the approved manager will be required to respond to a series of questions relating to their card renewal process has been completed, the card will be valid for five years from the original expiry date.

It is important to note that only those managers who have received a renewal reminder will be able to undertake the renewal process as those outside the 90-day expiry period will not have had a renewal option added to their account.

It is imperative that the department has current email and postal addresses of all approved managers.

Failure to renew an identification card before the expiry date will result in the manager no longer being able to work as an approved manager in Western Australia.

Licensees are reminded to check the approved manager credentials of their staff as it’s their responsibility to ensure they have an approved manager on the premises at any time that the business is being conducted. Failure to do so may result in a maximum penalty of $10,000.

For more information go to – www.rgl.wa.gov.au